"Science can only ascertain what is, but not what should be, and outside of its domain value judgements of
all kinds remain necessary." -- Albert Einstein
Einstein is telling us that value judgments are outside the domain of science. But with the
practice of IHXENS, this now conventional belief may be refined. Indeed, Authentix Coaches'
experience is that our clients and we are beginning, with application of Eye-Zen rational
emoto-linguistic techniques in client-coach problem-solving conversations, to be pushing back
the boundary of value judgments and expanding that of science.
"I have X emotion now" (IHXEN) is an emoto-linguistic that a growing number of people are
discovering to be a verbalization of one's subjective truth than can be assessed for its objectivity
by another. The articulation, either silently or publicly, of an IHXEN whenever a salient
emotion appears to be jeopardizing communication leads a person to a gain of capacity to
mediate in an entirely ecologically sound way between his/her own interests and those of
others. This gain is possible because of the attributes intrinsic to an authentic IHXEN statement:
In sum, the IHXEN self-monitoring and self-discovering linguistic thus empowers any member
of the English-speaking human species to achieve an alliance between (a) our ancient reliance as
an English-speaking civilization upon our intrinsic (and at courser levels divergent) senses of
truth and (b) our nearly equally longstanding longing to be able to trust each other's verbal
contributions and commitments in jointly achievable ventures.
The remarkable truth-discovering/forming, i.e. insight generating, properties of IHXENs are
latent in all of us. Moreover, teamwork actually enhances them because an observer of a
speaker can, when necessary, let the speaker know whether the speaker appears to know
his/her own emotion and a label for it accurately enough to herald either a thoroughly or only a
mildly authentic expression. In other words, the degree of vitalizing truth in an IHXEN can be
given an immediate and present assessment by another person, and the assessment can be
shared -- so long as this is done so empathically and authentically, which may require that the
commentator invoke his/her own IHXEN.
Taken together, all these linguistic properties of an IHXEN statement empower the practitioners
of IHXENs to connect the domain of their subjective thinking into a continuum with evidentiary,
i.e. objective, science. One might describe this phenomenon with the following observation:
"Intuition, supported by IHXENs, can become a continuum with science".
Authentix Coaches has helped many client individuals to practice IHXENs in order to sharpen
insight into more accurate knowing of both internal and external "happenings" and thus to
become more able to articulate their intuitions accurately and productively.
The insight-generating properties of IHXENs, and related Eye-Zen formats invented by
Authentix Coaches by reference to such ground-breaking and practical authors as Marshall
Rosenberg, Director of Education for the Center for Non-Violent Communication, can be put to
innumerable other purposes. These include the purpose of arriving at values that enhance life
in a broader range of circumstances than the ones with which an individual already has
familiarity. Thus an IHXEN practitioner can explore and refine his/her existing values so as to
arrive at values having wider validity than the ones he or she formerly held.
This finding by Authentix Coaches is a start to developing a scientifically credible case for
attracting the interest of others in proposals jointly created for implementing in organizations
such values as we and our clients feel learn, through IHXEN exchanges, are valid in "our
world". By valid we mean "likely to enhance both the prosperity of our client's organizations
and the well-being of our clients' employees because they also enhance the prosperity and
well-being of others. And indeed prosperity and well-being is rising amongst our clients and
the people in our client's organizations for here is what our client Ilan Dishy had to say when I
called him recently:
This list is expanding as the experiences included in Authentix coaching sessions grow in
variety, and we are steadily acquiring insight as to both the implications of each of the more than
100 emotion nouns that now make up this list and the means to find our individual ways back to
equanimity. A discussion of all of these emotions is beyond the scope of this précis, but an
explanation of the following four is needed here:
1. The “emotion” of hurt. This word is used in many ways. Sometimes, it is the present tense of
a verb, as in “You hurt me when you say/do this”. It is also the past tense of the same verb, as in
“I hurt you yesterday” or “She hurt me last week” or “He hurt her when he said that”. Can the
word “hurt” also be a noun? If you think it cannot, what word would you substitute here to
signify the sense of “an emotional wound so recently experienced as still to feel raw”. It is an
emotion that many of us habitually deny or ignore by switching quickly, and often irrationally, to
forms of usually either jocularity or anger, or else of sarcasm, or one of the variants of cynicism
prevalent in our sub-culture. Sometimes we are able to switch our hurt to non-jocular humour –
although we usually can only do so after the worst of the hurt has subsided and only then after
much practice!! After alerting one to the emoto-linguistic deficiencies of colloquial English, an
Authentix coach can show you how sometimes you may be trying to solve problems that, in
truth, are no longer real.
2. The “emotion” of ignorance. Is ignorance a state of being? Obviously it is. Is it, however, an
emotion, or is ignorance emotionless? Including ignorance in a list of emotions may be
surprising. In an objective sense we are always ignorant; what we don’t know is always most of
what there is to know . Yet, in a world in which learning is a necessity, focused curiosity is a
valuable instinct/emotion for us all to have on occasion. Although as adults we appear mostly
to be bewildered and sad at having lost the natural level of curiosity that, as children, we all once
had , we sometimes appear determined to avoid learning something for no rational reason.
Why? If we know why, we are consciously denying interest in the subject at hand, and our
emotion is better described as disinterest. But if we do not know why , then maybe we are ready
to explore how we might regain the capacity for curiosity we would almost certainly have had
earlier in life.
3. The “emotion” of anxiety. Anxiety is a term one can use to distinguish, objectively, a real fear
from a similar emotion that another, who has more data with which to assess it can persuade one
is actually unreal. Distinguishing, by empirical discoveries, anxiety from fear empowers a
person to gain release from a mood that is contaminating his or her world view. Consider for
example, the word “jealousy”. It must have evolved from a simpler word, and I suppose that
would be “jeal” and also that the word “jeal” would have the same root as does the word
“congeal”, which means “freeze” (usually a substance other than water). If so, perhaps “jeal”
denoted a passing emotion of “cold shoulder”, and perhaps “jealousy” emerged as a word to
denote a stuck jeal that had become a chronic mood. A coach or psychotherapist can usually
help a person consider evidence that, if truly objective, will empower him or her to “let go”, by
degrees, of a mood of jealousy on the ground that it is not present, i.e. “out of time”.
4. The “emotion” of equanimity. As already mentioned, equanimity is a state that exists,
sometimes precariously, between positive and negative emotions. Unfortunately, equanimity
has become a word that connotes a politically and socially correct state of being. As a natural
consequence of this prevalent linguistic reality, we are inclined to believe we have equanimity
when, in truth, we are more likely to be harboring a mood absent of curiosity -- a mood that
Authentix coaches call "ignorance".
Sometimes, however, we do have genuine equanimity. If you should feel a challenge to
regaining your equanimity, Authentix coaches have developed a family of linguistic processes
and a coordinating map by which you can learn how deliberately to acquire the very productive
and valuable state of genuine equanimity. The family of linguistics is related rationally to our
foundational IHXEN linguistic. We call this family Eye-Zen English because "Eye-Zen" is an easy
way to pronounce the otherwise cumbersome acronym IHXEN.
Christopher (After a long pause while he reads through the list).: "Whoah! "I reckon I have ....er, er,
....... alarm .... er, no, .... er, triumph!"
Chinghiz: "Great! Thanks, Christopher".
Christopher mused over this conversation while driving back home, and suddenly he recalled
my saying a year earlier that my book is about empathic authenticity and not at all about
sympathetic authenticity. Something of a satisfying insight then "fell into place" for Christopher,
and he began to consider whether there just might be something valuable in all those pesky
emotions that come up at work after all.
As for Chinghiz, he recalled a reference he had been given by a client. It was, in fact, the client
whose quotation began this introduction to Authentix Coaches' work in the field of Rational
Where will we find the talent, skill, and resources to acquire the physical and computational
technology that, in the past, have generated the growth in productivity and innovation required
to expand the productivity and value of our output? The issue is, let's be honest, often grueling
to answer and even facing it can sometimes be daunting. One thing worth keeping in mind in
such situations is that we cannot make good choices if we do not pay attention to the quality of
our emotional and spiritual well-being. For when we remember that many of us are still
managing most of our well-being in much the same way as we did years ago in childhood, which
is to say largely unconsciously, some light appears.
The semi-conscious approach to managing our well-being – success at which largely determines
how quickly we can regain equanimity after a shock – serves us well enough in most
circumstances. Everyone's experience eventually includes, however, finding in some moment or
period that execution of such a vital function as optimizing one's well-being must now be given
more conscious attention. Instincts and inherited assumptions have provided much of the
answers we have needed to that moment, and something else (we ourselves?) has made up what
they didn’t. But what if these two “departments” of our lives seem to be “coming up short”.
What then? Light on this question is vital to discover as quickly as possible.
When our instincts and "natural" assumptions seem to be insufficient, we have an urgent need to
become conscious, in the present moment, that an emotion or mood may be biasing our
thinking. We may be aware that we have an emotion or mood; but are we conscious of its
practical implications for the mental bias of which we now need to be aware? And crucially, are
we able to work with the clues to well-being contained, albeit in often not very easily
recognizable form, in our emotions? How can we use these clues to avoid getting "derailed"
further and restore our equanimity for the purposes of fruitful dialogue and decision-making?
In the early 90s, Authentix Coaches discovered that formulating a silent or public "I have X
emotion now" verbalization empowers one to begin the vitalizing transition toward
compensating for our emotional biases. Our firm has ever since been inventing and testing
verbal formats, known as linguistics, to help us maintain the equanimity needed to make
optimal decisions concerning the well-being of both ourselves and others. Then, in 2000,
research by a team at UCLA using the latest techniques of neuro-scientific research by MRI
confirmed by formal scientific methods what we had already learned from our own researches in
this personal domain, namely, that verbal labeling of one's emotion is a good way for one to
reach a calmer state without loss of mental presence.
Formulating an 'I have X emotion now' self-monitoring statement, where X emotion is a noun, such
as anger or joy or any other emotion (or, indeed, mood), is a way of accomplishing this. An
IHXEN ("I have X emotion now") is a simple statement that anyone can make, either internally or to
an audience of one or more other people. By articulating an IHXEN, either silently or publicly,
one turns one's mind inward to becoming aware, in-the-moment, of how one's current thinking
may, in stressful circumstances, be prone to a bias. In alarming circumstances, or even mildly
disturbing ones, we can use the data of our having formulated an accurate IHXEN, which for
convenience we pronounce Eye-Zen, to direct our thinking to compensate the bias that would
have "driven" us if we had been less than fully conscious of our emotion (or mood). The
following exhibit briefly describes how one can use an IHXEN to begin "surfacing" valuable data
telling us the focus of attention we next need to adopt:
|Language, Intent & Well-Being:
Dilemmas You Can Solve with Eye-Zen English
Vitalizing Communications (VC):
Eye-Zens and the Spirit of Humanly Purposeful Dialogue
(c) 2008-9, all rights reserved, by
Founder/President, Authentix Coaches
|Private Draft 080930-100821
|"Having recently added staff to strengthen our AS9100 Quality Assurance program and purchasing
capability, Dishon now has a superb leadership team that I can trust to make excellent short-term operating
decisions in medium-term and long-term planning frameworks that I and our sales leadership keep adjusting
and articulating" -- December 2, 2008
Leaders have always faced a continuously demanding requirement to raise their productivity.
Today, struggling through a widespread slow growth and serious political disagreements among
ideologies as to what solutions will actually restore the conditions for economic propserity, the
leader's task has become extraordinarily daunting.
|"Continuously raising productivity while meeting escalating standards of quality assurance is continuously
demanding. To avoid becoming workaholic heroes requires uncommon increments in leadership capacities to
fuel steadily rising team productivity at all levels, and we must accomplish this amongst skilled people who
come from many different cultural backgrounds and technical disciplines," says Ilan Dishy, President and
Owner of Dishon Ltd., a Toronto-based manufacturer of Precision Hydraulics, and an Authentix
Can you recognize, in the account I have shared with you of the interaction between Chinghiz
and Christopher, elements of the emoto-linguistic schema described in the exhibit we earlier
discussed in this introduction to Eye-Zen processes? These elements did not necessarily occur in
a sequentially obvious pattern. But can you see how the IHXEN technique helped Chinghiz to
interest Christopher in Christopher's use of IHXENs as a tool for becoming aware of his
emotional flow, and how both Christopher and Chinghiz were in due course rewarded with a
memory that would be useful in their next conversation?
The dialogue I have described in this introduction to Eye-Zen coaching practice is not one in
which any momentously vital decision was made. It did, however, engender a climate of mutual
trust in which the two partners could later -- when materially significant issues arose, as they
inevitable do in any significant relationship -- make good use of IHXENs. For a confidential
copy of a narrative of interactions in a recent Authentix client engagement that applied
techniques from the Eye-Zen collection of processes, and of their astonishing "bottom-line"
outcomes, send an email describing your interest to Angus, at email@example.com.
|"Eight months ago we hired an Authentix Coach. Attending weekly or bi-weekly sessions with our coach,
my senior people have maintained impressive growth in monthly shipment volume and per-person
productivity, and also gained insights into the meaning and practice of high-performance teamwork. Our
progress is an inspiration to me personally, and in particular has enabled me to recognize more accurately the
latent talent that, once evoked, enables each of us to enjoy growing. We no longer have to keep twisting
ourselves into conventional psychological prescriptions for personal change. Our culture is transitioning
organically to a more trustingly and prudently constructive and empathic one and I believe the best is yet to
come. The Authentix approach, in which vital truth is simultaneously an enlightening beacon and a
practical objective in all our conversations, is helping the senior people to tap the capacities we have as leaders
to evoke more of the potential for present initiative and productivity in every Dishonian. Despite the difficult
market conditions facing Ontario manufacturers, our team is moving ahead to double our floor space this
year” - Ilan Dishy, Feb 2008
When a psychic salient, an emotion -- an experience that we notice is both in our bodies and in
our minds -- intrudes upon our equanimity, we can recall the IHXEN emoto-linguistic. If we do,
we empower ourselves to discover consciously what the need is to which we next must attend.
How any particular person can best do this depends on his or her cultural orientation toward
emotions, but the exhibit supplies one example of a rational assessment of the life purpose of
emotions. Whatever your particular orientation may be, the process -- of transforming visceral
sensations and translating ideas associated with them into words by which we can make requests
that will attract a response helpful/useful to our actual needs -- is a subtle one. The exhibit
shown describes a good general purpose way of identifying and re-solving any personal issues
that have become "bound" in the emotion/mood of which the IHXEN has empowered us to
become consciously aware. When we have accomplished that, we can proceed to discover the
needs to which possible answers to such issues -- often "tricky" ones -- draw our attention.
In ordinary circumstances, we execute emoto-linguistic processes automatically and well, but in
times when we face extra stress, such as in serious decision-making in the midst of a liquidity
crisis, becoming familiar with Eye-Zen processes -- such as the one above outlines -- can, as our
clients' testimonials evidence, help us to distinguish between the functional and the
dysfunctional impulses arising from our emotional life.
Most of us are naturally good at perceiving the emotions of others. As children, we had to be.
Naturally naughty, children naturally learn how to assess the risk of being punished. "What do I
risk?" is the implicit question common to all of us as a prospectively naughty child. The best
clues one could get for the risk assessments we required as children was our sensing of the
emotions/moods of the people "looking after" us. The more anger or rage emanating from a
parent or teacher, the more likely we were to get punished. If that person's state of being
approached something we might, many years later, discover is, in accurate English, termed
equanimity, we could be pretty certain as children that we were safe. If it approached joy, we
might even expect a treat. By just such perceptions of another's emotion, child psychology
specialists tell us, we learned how to adjust our behaviours to optimize our well-being
outcomes. Some of us did the optimizing very well; others not so well; some not at all well. But
all of us did this optimizing more or less by sensing our guardians' emotions and then using that
data to gauge how what we intended would be received by them.
To take on the responsibilities of adulthood, however, we must know our own emotions well. In
truth we all do, but not all of us very consciously. Indeed, most of us are unable, in the moment,
to articulate verbally what emotions we are experiencing. "I'm fine", is about as far as most
English-speaking adults get. To vitalize communications in concert with the spirit of humanly
purposeful dialogue, we must become much more conscious of the nature of our emotions. The
following characterized dialogue illustrates how we can learn to become consciously aware of
our emotions. It took place over a few weeks in the summer of 2008 between Chinghiz, an
Authentix Leadership Coach, and Christopher, an arbitrator and a consultant in engineering
project management and now a senior Authentix coach with expertise in mediation. In it, the
two partners use the IHXEN emoto-linguistic format to become consciously aware of the
emotional flow that was affecting their interactions:
Chinghiz: I have curiosity now, Christopher. What emotion do you have?"
Christopher: "I'm not sure, Chinghiz. I'm fine, I suppose."
Chinghiz: "You certainly look fine. Although that certainly seems to me to be true, it is also true that we
can benefit in some circumstances from a more precise answer to the question I asked. Authentix
Coaches have found that, when one learns to express oneself accurately in the IHXEN format, then insights
into what is happening both inside and outside one's own skin begin to emerge. We have also found that these
insights can be very tangibly valuable in real-life situations, as you will see in due course. For this reason we
have as a firm been helping clients to use this format with considerable success over the last three or four
years, as our testimonials show. So would you like to experience this by putting your answer in the IHXEN
Christopher: "Sure, Chinghiz. Let me see, ... I have .......". (Christopher struggled for several seconds
and then, feeling a little bit crestfallen, confessed that he didn't know what noun would
accurately label his emotion). "Perhaps because I don't have one".
Chinghiz: "Well that might be so. But it might also have been that you had some emotion but hadn't yet
acquired the emoto-linguistic skill to name it in an IHXEN. Only a very few people speaking English have
that skill, although members of the Plantagenet Court in England probably had it, and people speaking
languages such as French, Portuguese, and German today also have it. They can name their emotions with a
noun label without much difficulty because that's the linguistic convention in their language community. If
an English-speaking person truly doesn't have any emotion, then he or she might conceivably aver as much
with the expression "I have equanimity now", signifying that she or he feels perfectly balanced in mind and
body. Feeling equanimous is a rare experience for me, although it is one I seek more or less whenever I notice
that my emotion has become so strong that I surely do know it is not equanimity. Is equanimity -- virtually
perfect balance in mind and body -- rare for you, too, Christopher?"
Christopher: "Well, Chinghiz, I suppose it is."
Chinghiz: "Yes, that seems to be the case for virtually everyone. If you're at all like me, finding the words to
articulate your own unique truth of the moment, which an IHXEN is, isn't always easy."
Christopher: "Oh, so that's what's special about IHXENs. They are a format for centering one in one's own
truth of the moment."
Chinghiz: "Yes, that's part of what's so valuable about an IHXEN. Another part is that, if one is accurate
with selection of the word for one's 'X emotion' of the moment, one's partner feels reassured that one is
grounded in one's own truth, which is confidence and trust-building -- something that is extremely valuable
in a team."
Christopher: "Yes, I see. That would be valuable. I recall now that in our introductory conversation you
told me that you started Authentix Coaches because you were having severe trouble being believed, and
felt then that this was not only unfair, but also unproductive for society as a whole. How were you so sure of
Chinghiz: "I often knew for sure that I truly did know what I was talking about in conversations where I also
knew my conversational partners didn't, and later concrete evidence that I took the trouble to assemble and
present proved that that was indeed so."
Christopher: "Perhaps it was sometimes also the other way around ..."
Chinghiz: "Yes, indeed! That too was sometimes the case. A difficulty we all have to work through
sometimes is reconciling the points of view of members of our clients' teams in such a way that
new statements of reality can be discovered in which everyone involved senses that sufficiently
deep levels of relevant insight and agreement have been accumulated and understood for action to
be taken with equanimous (rather than bravadoic) confidence. When we practise IHXENs we find
ourselves learning to expand the range of circumstances in which we can tell our own 'truths' in a way
recognizably authentic to others -- in other words in ways others know we are not theorizing or pontificating
or exaggerating or holding back but rather are telling what we know to be very true and relevant, i.e. reliably
useful or invigorating. This is the quality of substantive input we want from colleagues, clients, bosses, and
subordinates -- provided, of course, that we can recognize it as relevant to our goals and that it is presented
gently enough. We gain that quality from others by offering our colleagues what Authentix Coaches term
empathic authenticity. You look as if you have either curiosity or interest now, Christopher? Is that so?"
Christopher: "Yes, I think I have both, although I'm still wondering where this is all leading."
Chinghiz: "Well, thanks for hanging in, Christopher. But, before we move on too quickly, let me recap. You
had curiosity and interest a minute ago, and now you have concern that I 'get a move on'. Would that be
Christopher: "Yes! That is indeed so! My wonder was definitely tinged with impatience! But now that
I've had the experience of you articulating a real-time, current IHXEN for yourself and also of you helping me
to recognize two IHXENs that would have been quite true if I had said them for myself, I feel some emotion
stirring in me that I am quite sure is not equanimity, but which I have to admit I still can't express as an
IHXEN, although it definitely is a positive emotion."
Chinghiz: "Well, you might want to call that emotion 'an upbeat temporary ignorance' because if you don't
have a word for it now, you probably will after reviewing a list that my colleagues and clients have together
assembled of emotion nouns. Here it is:"